Our In-House Warranty & Aftersales

Going Above and Beyond After the Sale

At Qwerty Automotive, we believe great customer service doesn't end when you drive away.

Many dealerships rely entirely on third-party warranty companies, leaving customers to navigate lengthy claims processes, call centres, exclusions and complicated terms and conditions. Unfortunately, this can often lead to frustration when customers need support the most.

That's not how we do things.

We believe in standing behind the vehicles we sell, which is why every qualifying vehicle comes with our own complimentary 3-month in-house warranty, giving you direct support from the same team that sold you the vehicle.

Real People. Real Support.

If an issue arises after purchase, your first call is to us.

No endless email chains.

No waiting in call centre queues.

No uncertainty about who is responsible.

Simply contact our team and we'll work with you to find a practical and fair solution. Whether you're local to us in Bovey Tracey or based elsewhere in the UK, we'll always do our best to help and keep you moving.

We understand that buying a used vehicle can feel daunting, which is why we focus on building long-term relationships with our customers. Our reputation is built on trust, transparency and doing the right thing when it matters most.

We Stand Behind Our Vehicles

Every vehicle we sell undergoes extensive preparation, inspection and testing before it reaches our forecourt. We take enormous pride in presenting vehicles to the highest possible standard.

However, as with any used vehicle, unforeseen issues can occasionally arise.

The difference is how those issues are handled.

At Qwerty Automotive, we don't hide behind warranty providers or pass responsibility elsewhere. We take ownership of the customer experience and work hard to ensure any concerns are dealt with quickly, professionally and fairly.

Our goal isn't simply to sell a vehicle — it's to ensure you're happy with your purchase long after you've driven it home.

Our Own Workshop Means Better Aftersales Support

One of the biggest advantages of buying from Qwerty Automotive is that we operate our own fully equipped workshop.

Unlike many dealerships that outsource repairs, diagnostics and warranty work to third-party garages, we have direct control over the process from start to finish. This allows us to maintain high standards, respond more quickly and ensure any issues are resolved to the best possible standard.

Having our own workshop means:

• Faster diagnosis and repairs
• Greater quality control
• Direct communication with our technicians
• No unnecessary delays waiting for third-party garages
• Consistent standards of workmanship
• Better overall customer service

Because we control the entire process in-house, we can ensure repairs are completed properly and efficiently while keeping our customers fully informed every step of the way.

We continually invest in our workshop facilities, equipment and technician training so that we can provide the level of service our customers deserve.

When you buy from Qwerty Automotive, you're not simply purchasing a vehicle — you're buying from a dealership with the facilities, expertise and commitment to support you long after you've driven away.

Complimentary 3-Month Engine & Gearbox Warranty

Every qualifying vehicle includes a free 3-month warranty covering the engine and gearbox, providing additional peace of mind during the early months of ownership.

Before you purchase, we'll clearly explain exactly what is covered, ensuring you have a full understanding of the warranty and can buy with confidence.

Unlike many warranty providers, we believe in straightforward communication, realistic solutions and treating our customers fairly.

A Customer-First Approach

At Qwerty Automotive, we understand that buying a vehicle is a significant investment, and we want every customer to feel confident in their purchase.

That's why we place such a strong emphasis on vehicle preparation, transparency and aftersales care. From the moment you first enquire about a vehicle through to long after you've driven away, our aim is to provide a straightforward, professional and enjoyable buying experience.

We believe that trust is earned through actions, not promises. That's why we work hard to ensure every vehicle is prepared to a high standard and every customer receives the support they deserve.

Our commitment to customer satisfaction doesn't stop when the paperwork is signed. We are always available to offer advice, answer questions and assist wherever possible throughout your ownership journey.

Why Customers Choose Qwerty Automotive

When you buy from Qwerty Automotive, you're choosing a dealership that genuinely cares about its customers.

Our customers value us because we:

• Stand behind the vehicles we sell
• Provide direct and personal aftersales support
• Operate our own fully equipped workshop
• Offer a complimentary 3-month in-house warranty
• Deliver honest and transparent customer service
• Resolve issues quickly and professionally
• Invest heavily in vehicle preparation and aftercare
• Build long-term relationships through trust and reliability

Buy with Confidence

At Qwerty Automotive, we believe the true measure of a dealership is not how it handles the sale, but how it looks after its customers afterwards.

Our reputation has been built on trust, honesty and a commitment to providing exceptional aftersales support. With our in-house warranty, dedicated workshop facilities and customer-first approach, you can buy with confidence knowing that we're here to support you long after you've driven away.

Whether you're purchasing your first vehicle from us or returning as a repeat customer, you can expect the same commitment to quality, professionalism and service that has helped establish Qwerty Automotive as a trusted name in the motor trade.

For more information about our warranty coverage, vehicle preparation standards or aftersales support, please contact our team today.